Booking an appointment was effortless, and they scheduled a repair the next day at a convenient time. Mike, the technician, was knowledgeable, pleasant, and repaired my dryer quickly. He also provided me with some useful tips to extend the life of my appliance. I highly recommend their service.

I can't say enough good things about this company. Mike came to repair my dryer. He was amazing. Not only did he take time to thoroughly investigate the problem, he talked me through pros and cons of replacing the unit. He then followed up with a lengthy email with highlights from his research into new units that would fit the tight space. Who does that? In a world where it sometimes feels as though customer service is dead, Ideal Appliance sparks hope. Bravo and thanks!

My washer had abruptly stopped working during a spin cycle. I called this company and Mike answered my questions and helped schedule an appointment that worked for me. Fixed with professional service and highly recommend.

Highly recommend them. Nick did an excellent job fixing our fridge (wouldn't stay cold) and left the area clean and tidy. Not only was he skilled, but he was also very friendly and easy to work with. Setting up the appointment was a breeze, and the entire process from start to finish was smooth and seamless. We had tried other repair services in the past, but they were not able to perform as well. We will definitely be using this company again in the future.

My washer had abruptly stopped working during a spin cycle. I called this company and Mike answered my questions and helped schedule an appointment that worked for me. Fixed with professional service and highly recommend.